FAQ

Operational questions

1. How to be on top of a Provider listing?

To be on top of our Provider listing, consider the following steps:

1. Complete and Optimise the Company Profile.

2. Consider the SEO optimisation for your Profile descriptions.

3. Keep Profile regularly updated.

4. Publish Content and engage with a Community.

5. Participate in the networking activities.

2. What types of businesses do you work with?

We can provide services to all types of businesses; however, our main focus is the high-risk sector.

3. Which regions do you cover?

We operate globally and cover all regions except those in sanctioned countries.

4. Do you provide guarantees to merchants for opening a Merchant account?

As consultants, we cannot guarantee that they will open MID for 100% — a final decision is made on the partner's side.

5. What is the flow of cooperation with PayAtlas Assist?

The flow of cooperation includes the following steps:

1. Introduction meeting with the manager of PayAtlas;

2. Collecting the required information about the company;

3. Signing the services agreement;

4. Introduction with the Providers that fit your request.

Technical questions

1. How to add the teammates to your Company at PayAtlas?

Inviting teammates includes the following steps:

1. Put the cursor on the User icon at the top right corner of the main page.

2. Click My Companies, and the system redirects you to the My Companies page accordingly.

3. Then, click the specific Company to get redirected to its Company Profile.

4. Scroll to the Administration section, the Members tab.

5. To send an Invite to join the organisation, click Invite member.

6. The system opens the Invite users modal. Insert the Email and select Role from the dropdown list.

7. To invite multiple team members, click Add another and repeat the flow. Click Send invite.

To learn more about the Members and their management, go to the Review Administration settings guide.