Changelog

Fixes

• Fixed some issues on company status pages.

New

• Added FireMap, a status overview of payment providers with up to 90 days of status history, current counts of providers that are up, degraded or in outage, and an outages log you can filter by category.
• Added a Status tab to provider company pages with the provider's current status, 90-day history, incidents from the last 30 days, an FAQ and similar providers with their current status.
• Added Community reports to provider Status pages, where signed-in users can report an issue with a provider and upvote other reports.

Updated

• Provider company pages now have a Compare button that opens the comparison with that provider already selected.

Updated

• Messaging a merchant or provider from Connect now writes as your active company instead of asking which of your companies to use, and picking a company in the requests feed makes it your active company.
• Switching your active company now updates Connect and Message buttons and the requests feed on the open page without a reload, and your other open tabs follow the switch.
• Connect and Message buttons now say "Open dialog" whenever your active company already has a conversation with that company, including one a teammate or the other company started.
• After you create a company, a dialog confirms the new profile on the page you are on, and merchants see how many providers fit their business, with a link to them in Navigator.

Fixes

• Switching the active company from the account menu now shows an error when the switch fails, instead of doing nothing.
• Archiving your last active company in My Companies now shows your archived companies instead of an empty page.
• The Companies card on your dashboard now says when you have no companies yet.
• In an empty requests feed, the Browse Merchant Requests button now shows all requests instead of opening the new request form.

Updated

• Redesigned the notifications inbox: the bell now shows a dot for unread notifications, and chat notifications show the sender's company name and logo.
• Notifications about new merchant requests now say which industry the merchant is in.
• In chats, Enter now sends your message on desktop, and Shift+Enter starts a new line.

Fixes

• A chat message that fails to send now shows why above the message box, and a message you were typing when your session expired comes back after you sign in again.
• Mentioning a teammate by first name in a chat note now notifies them.
• The typing indicator in chats now stays just above the message box instead of scrolling with the conversation.
• An invitation to join a company team now shows up once in the invited person's notifications instead of twice.

New

• When you sign up with a work email, PayAtlas now adds you to the team of the published company whose website uses the same domain, and makes you its owner if nobody manages that company yet.

Updated

• Signing up or linking an account with Google or LinkedIn now needs an email address the provider has verified, and explains what to do when it isn't.
• Sign-in, sign-up and password reset forms now point out an empty or invalid field as soon as you submit, without reloading the page.
• Open pages now reload when you sign in or out in another tab, or when an action finds your session has expired, so every tab shows the same account.
• A company's website can no longer be changed to an address another company on PayAtlas already uses, the same rule that already applies when a company is created.

Updated

• Links to provider comparisons, payment methods, regulators and the merchant requests catalogue now show a preview image when shared, and the Connect pages for merchants and providers each have their own.
• The Compare page now loads faster.
• Connect for providers now links straight to the merchant requests catalogue.

Fixes

• The map on the Events page loads again.
• Lists and search results now show the right page when you filter, sort or page through them, and Back and Forward move through them correctly.
• Country flags now show on company licences, in currency filters and in country pickers.

Updated

• The Experts page now lists the newest experts first, and expert cards show a full date instead of a relative time.
• Turning on your expert profile now needs at least one service, industry or country, and removing the last one turns the profile off with a note explaining why.

Fixes

• Filters on the Experts page now narrow the list, stay in the page address for sharing and for the Back and Forward buttons, and offer a one-click reset when nothing matches.
• Expert cards no longer show a rating and review count built from reviews the expert wrote about companies.
• Banned and deleted users no longer appear in the Experts directory.

New

• Added status filters (Draft, Open, Completed, Archived) and sorting to My Requests, and each request shows when it was created.
• Merchants viewing their own public profile see a shortcut to the company dashboard and prompts to fill empty sections.

Updated

• My Requests now sits next to Chats in the merchant dashboard sidebar.
• Merchant profiles suggest similar merchants by shared payment methods, regions, industries and services.
• A company profile can be published only once its required sections are complete; merchants also need a logo.

Fixes

• Fixed the notifications bell, chat list and unread indicators going stale after a dropped connection; they now catch up as soon as the connection is back.

Updated

• The old "request to find a provider" page now redirects to Connect for merchants.
• The requests catalogue and request pages got their own search titles and descriptions.

Fixes

• The requests feed now hides the filters and widens its empty state when there are no open requests yet.