Chile - Banco Estado - Decrease in Conversion Rates
[2026-10-10 05:09] (identified): We would like to inform you that Banco Estado is currently experiencing service disruptions, leading to a degraded conversion rate for this method. All D24 services are fully functional, and we will be closely monitoring this situation and providing updates as soon as any news becomes available.
[2026-10-10 05:34] (monitoring): We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
[2026-10-10 06:24] (resolved): This incident has been resolved.
Degraded8 Oct at 11:24 UTC
Resolved
Colombia - Banco Daviplata - Decrease in Conversion Rates
[2026-10-08 11:24] (identified): We would like to inform you that Banco Daviplata is currently experiencing issues on their side, resulting in intermittences in the approval of payments through PSE. All D24 services are fully operational. We are closely monitoring the situation and will update this incident as soon as possible.
[2026-10-08 11:53] (monitoring): We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
[2026-10-08 12:05] (resolved): This incident has been resolved.
Degraded8 Oct at 07:10 UTC
Resolved
Mexico - SPEI - Decrease in Conversion Rates
[2026-10-08 07:10] (identified): We would like to inform you that SPEI is currently experiencing service disruptions, leading to a degraded conversion rate for this method. All D24 services are fully functional, and we will be closely monitoring this situation and providing updates as soon as any news becomes available.
[2026-10-08 09:52] (monitoring): We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
[2026-10-08 10:00] (resolved): This incident has been resolved.
Degraded7 Oct at 09:36 UTC
Resolved
Mexico - SPEI - Decrease in Conversion Rates
[2026-10-07 09:36] (identified): We would like to inform you that SPEI is currently experiencing service disruptions, leading to a degraded conversion rate for this method. All D24 services are fully functional, and we will be closely monitoring this situation and providing updates as soon as any news becomes available.
[2026-10-07 10:05] (monitoring): We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
[2026-10-07 11:54] (monitoring): We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
[2026-10-07 12:43] (resolved): This incident has been resolved.
Degraded7 Oct at 03:23 UTC
Resolved
Colombia - PSE - Decrease in Conversion Rates
[2026-10-07 03:23] (identified): We would like to inform you that PSE is currently experiencing service disruptions, leading to a degraded conversion rate for this method. All D24 services are fully functional, and we will be closely monitoring this situation and providing updates as soon as any news becomes available.
[2026-10-07 04:19] (monitoring): We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
[2026-10-07 04:50] (resolved): This incident has been resolved.
Degraded7 Oct at 01:24 UTC
Resolved
Chile - Webpay - Decrease in Conversion Rates
[2026-10-07 01:24] (identified): We would like to inform you that Webpay is currently experiencing service disruptions, leading to a degraded conversion rate for this method. All D24 services are fully functional, and we will be closely monitoring this situation and providing updates as soon as any news becomes available.
[2026-10-07 04:19] (monitoring): We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
[2026-10-07 04:51] (resolved): This incident has been resolved.
Degraded6 Oct at 22:16 UTC
Resolved
Colombia - Bancolombia - Decrease in Conversion Rates
[2026-10-06 22:16] (identified): We would like to inform you that Bancolombia is currently experiencing service disruptions, leading to a degraded conversion rate for this method. All D24 services are fully functional, and we will be closely monitoring this situation and providing updates as soon as any news becomes available.
[2026-10-06 23:25] (monitoring): We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
[2026-10-06 23:51] (resolved): This incident has been resolved.
Degraded6 Oct at 17:29 UTC
Resolved
Colombia - Bancolombia - Decrease in Conversion Rates
[2026-10-06 17:29] (identified): We would like to inform you that Bancolombia is currently experiencing service disruptions, leading to a degraded conversion rate for this method. All D24 services are fully functional, and we will be closely monitoring this situation and providing updates as soon as any news becomes available.
[2026-10-06 19:28] (monitoring): We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
[2026-10-06 19:53] (resolved): This incident has been resolved.
Degraded6 Oct at 08:34 UTC
Resolved
Mexico - SPEI - Decrease in Conversion Rates
[2026-10-06 08:34] (investigating): We are currently investigating this issue.
[2026-10-06 09:24] (monitoring): We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
[2026-10-06 09:36] (resolved): This incident has been resolved.
Degraded4 Oct at 05:35 UTC
Resolved
Colombia - PSE - Decrease in Conversion Rates
[2026-10-04 05:35] (identified): We would like to inform you that PSE is currently experiencing service disruptions, leading to a degraded conversion rate for this method. All D24 services are fully functional, and we will be closely monitoring this situation and providing updates as soon as any news becomes available.
[2026-10-04 06:47] (monitoring): We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
[2026-10-04 07:36] (resolved): This incident has been resolved.
Degraded4 Oct at 03:12 UTC
Resolved
Chile - Local Banks - Decrease in Conversion Rates
[2026-10-04 03:12] (identified): We would like to inform you that Local Banks is currently experiencing service disruptions, leading to a degraded conversion rate for this method. All D24 services are fully functional, and we will be closely monitoring this situation and providing updates as soon as any news becomes available.
[2026-10-04 05:01] (monitoring): We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
[2026-10-04 05:41] (resolved): This incident has been resolved.
Degraded3 Oct at 23:23 UTC
Resolved
Chile - Banco Estado - Decrease in Conversion Rates
[2026-10-03 23:23] (identified): We would like to inform you that Banco Estado is currently experiencing service disruptions, leading to a degraded conversion rate for this method. All D24 services are fully functional, and we will be closely monitoring this situation and providing updates as soon as any news becomes available.
[2026-10-03 23:28] (identified): We would like to inform you that Banco Estado is currently experiencing service disruptions, leading to a degraded conversion rate for this method. All D24 services are fully functional, and we will be closely monitoring this situation and providing updates as soon as any news becomes available.
[2026-10-03 23:51] (monitoring): We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
[2026-10-04 00:07] (resolved): This incident has been resolved.
Degraded2 Oct at 22:28 UTC
Resolved
Chile - Local Banks - Decrease in Conversion Rates
[2026-10-02 22:28] (investigating): We are currently investigating this issue.
[2026-10-02 23:24] (monitoring): We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
[2026-10-02 23:52] (resolved): This incident has been resolved.
Degraded2 Oct at 13:54 UTC
Resolved
Chile - Banco Falabella - Decrease in Conversion Rates
[2026-10-02 13:54] (identified): We would like to inform you that Banco Falabella is currently experiencing service disruptions, leading to a degraded conversion rate for this method. All D24 services are fully functional, and we will be closely monitoring this situation and providing updates as soon as any news becomes available.
[2026-10-02 14:54] (monitoring): We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
[2026-10-02 16:36] (resolved): This incident has been resolved.
Degraded1 Oct at 22:26 UTC
Resolved
Colombia - Bancolombia - Decrease in Conversion Rates
[2026-10-01 22:26] (identified): We would like to inform you that Bancolombia is currently experiencing service disruptions, leading to a degraded conversion rate for this method. All D24 services are fully functional, and we will be closely monitoring this situation and providing updates as soon as any news becomes available.
[2026-10-01 23:48] (monitoring): We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
[2026-10-01 23:54] (resolved): This incident has been resolved.
Degraded1 Oct at 15:52 UTC
Resolved
D24 - Cashin - Approval Issues
[2026-10-01 15:52] (investigating): We are currently investigating an issue affecting cashin payments. This may result in failures, delays, or a decrease in conversion rates.
Our team is actively engaged in identifying the root cause, and further updates will be provided shortly.
[2026-10-01 16:09] (monitoring): We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
[2026-10-01 16:18] (resolved): This incident has been resolved.
Degraded29 Sep at 14:27 UTC
Resolved
Chile - Local Banks - Decrease in Conversion Rates
[2026-09-29 14:27] (identified): We would like to inform you that Local Banks in Chile are presenting issues on their side affecting Banco de Chile, BCI, and Banco Santander methods. All D24 services are fully functional.
We are closely monitoring the situation and will update you on this incident as soon as we see any improvements.
[2026-09-29 16:17] (monitoring): We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
[2026-09-29 16:33] (resolved): This incident has been resolved.
Degraded28 Sep at 17:00 UTC
Resolved
Chile - Banco Santander - Decrease in Conversion Rates
[2026-09-28 17:00] (identified): We would like to inform you that Banco Santander is currently experiencing service disruptions, leading to a degraded conversion rate for this method. All D24 services are fully functional, and we will be closely monitoring this situation and providing updates as soon as any news becomes available.
[2026-09-29 02:49] (monitoring): We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
[2026-09-29 03:19] (resolved): This incident has been resolved.
Degraded27 Sep at 10:17 UTC
Resolved
Mexico - BBVA - Decrease in Conversion Rates
[2026-09-27 10:17] (identified): We would like to inform you that BBVA is currently experiencing service disruptions, leading to a degraded conversion rate for this method. All D24 services are fully functional, and we will be closely monitoring this situation and providing updates as soon as any news becomes available.
[2026-09-27 11:50] (monitoring): We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
[2026-09-27 17:32] (resolved): This incident has been resolved.
Degraded27 Sep at 04:36 UTC
Resolved
Chile - Local Banks - Decrease in Conversion Rates
[2026-09-27 04:36] (identified): We would like to inform you that Local Banks in Chile are presenting issues on their side affecting Local Banks. All D24 services are fully functional.
We are closely monitoring the situation and will update you on this incident as soon as we see any improvements.
[2026-09-27 06:23] (resolved): This incident has been resolved.
Community reports
No community reports yet
No users have reported issues with this provider yet.
Quick answers for payment teams and merchants investigating an incident. Firemap explains the evidence; it does not diagnose your merchant account.
Is D24 down right now?
No. D24 currently reports normal operation on its official status page. PayAtlas last checked it today at 18:02 UTC.
What do Operational, Degraded, Outage and Resolved mean?
They are the states D24 publishes on its official status page. Operational means the service works normally. Degraded means part of it is slower or failing for some customers, regions or payment methods, while the rest still works. Outage means a major disruption: a service, or a key part of it, is unavailable. Resolved marks an incident D24 has closed; the time it was resolved shows when you hover it.
Does this confirm that my merchant account or customers are affected?
Not on its own. Firemap shows what D24 publishes about its platform, not the state of your account. An incident may affect only some regions, payment methods or integrations. Check your own transaction logs and decline codes, and contact D24 support with specific transaction IDs if you see failures.
Where does Firemap get this status information?
From official status pages only. Firemap reads each page it tracks automatically every few minutes and records every status change and incident the provider publishes there. Nothing about D24 is added or edited by hand.
Why can official and community signals disagree?
They come from different sources. The official status is what D24 has confirmed, and providers often post an incident only after the first failures. Community reports come from users and can show a problem earlier, but it may be local: one bank, one country or one integration. Treat reports without an official incident as an early signal, not a confirmed outage.
What should I check before changing payment routing?
Start with your own data: error rates, decline codes and response times by payment method, card scheme and country. Compare them with the scope of the incident on the status page. Make sure the backup provider supports the same methods and currencies, move a small share of traffic first, and switch back once the incident is resolved and your metrics recover.
What is Firemap’s coverage and method?
Firemap tracks the official status pages of payment providers listed on PayAtlas. Each page is checked automatically, and every incident is stored with its start time and, once resolved, its end time. When Firemap has data for D24, this page shows up to 90 days of status history and incidents from the last 30 days.
What can Firemap confirm, and what can’t it?
Firemap can confirm only what D24 has published on its status page: the current status, incidents with their start time and, once resolved, end time, and how long the page has been tracked. It cannot confirm the impact on a specific merchant, transaction or region unless D24 says so, and it cannot see problems the provider has not reported.
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