Flutterwave is experiencing degraded performance.
[KES] Service Alert: Temporary Interruption in Payouts
Affected: Dashboard, Payouts APIs
Updated just now
Flutterwave status history
- Operational
- Degraded
- Partial outage
- Major outage
- Community report
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Oct 4
- Degraded
- 0
- Partial outage
- 0
- Major outage
- 0
- Community signals
- 0
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- Degraded
- 0
- Partial outage
- 0
- Major outage
- 0
- Community signals
- 0
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- Degraded
- 0
- Partial outage
- 0
- Major outage
- 0
- Community signals
- 0
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- Degraded
- 0
- Partial outage
- 4
- Major outage
- 0
- Community signals
- 0
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- Degraded
- 0
- Partial outage
- 1
- Major outage
- 0
- Community signals
- 0
-
- Degraded
- 0
- Major outage
- 0
- Community signals
- 0
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- Degraded
- 0
- Partial outage
- 0
- Major outage
- 0
- Community signals
- 0
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Oct 11
- Degraded
- 0
- Partial outage
- 0
- Major outage
- 0
- Community signals
- 0
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- Degraded
- 0
- Partial outage
- 1
- Major outage
- 0
- Community signals
- 0
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- Degraded
- 5
- Major outage
- 1
- Community signals
- 0
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- Degraded
- 0
- Partial outage
- 1
- Major outage
- 1
- Community signals
- 0
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- Degraded
- 1
- Partial outage
- 0
- Major outage
- 1
- Community signals
- 0
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- Degraded
- 0
- Partial outage
- 4
- Major outage
- 0
- Community signals
- 0
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- Degraded
- 0
- Partial outage
- 1
- Major outage
- 0
- Community signals
- 0
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- Degraded
- 0
- Partial outage
- 2
- Major outage
- 0
- Community signals
- 0
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Oct 19
- Degraded
- 0
- Partial outage
- 5
- Major outage
- 2
- Community signals
- 0
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- Degraded
- 0
- Partial outage
- 1
- Major outage
- 0
- Community signals
- 0
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- Degraded
- 0
- Partial outage
- 3
- Major outage
- 0
- Community signals
- 0
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- Degraded
- 0
- Partial outage
- 1
- Major outage
- 0
- Community signals
- 0
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- Degraded
- 0
- Partial outage
- 2
- Major outage
- 0
- Community signals
- 0
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- Degraded
- 0
- Partial outage
- 0
- Major outage
- 0
- Community signals
- 0
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- Degraded
- 0
- Partial outage
- 1
- Major outage
- 0
- Community signals
- 0
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Oct 26
- Degraded
- 0
- Partial outage
- 0
- Major outage
- 0
- Community signals
- 0
-
- Degraded
- 0
- Partial outage
- 4
- Major outage
- 0
- Community signals
- 0
-
- Degraded
- 0
- Partial outage
- 5
- Major outage
- 0
- Community signals
- 0
-
- Degraded
- 0
- Partial outage
- 2
- Major outage
- 0
- Community signals
- 0
-
- Degraded
- 0
- Partial outage
- 1
- Major outage
- 0
- Community signals
- 0
-
- Degraded
- 0
- Partial outage
- 2
- Major outage
- 0
- Community signals
- 0
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- Degraded
- 0
- Partial outage
- 0
- Major outage
- 0
- Community signals
- 0
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Nov 2
- Degraded
- 0
- Partial outage
- 1
- Major outage
- 0
- Community signals
- 0
Community reports
No community reports yet
No users have reported issues with this provider yet.
Official incidents
in the last 30 days
-
[KES] Service Alert: Temporary Interruption in Payouts
Dear Valued Merchant,
We are currently experiencing a service disruption affecting payouts in KES. Some payouts may be delayed or may not reach recipient accounts as expected.
Our team has engaged the relevant provider and is actively working to restore normal processing. We will share further updates as more information becomes available.
We sincerely apologize for the inconvenience and thank you for your patience and understanding.Partial outage → Identified 12h ago
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[NGN] Service Alert: Temporary Interruption in Card Payment Processing
Dear Valued Merchant,
We are currently experiencing a service disruption affecting card payments. Some of your customers may be unable to complete card payments at checkout, or may see payments fail or take longer than expected.
Our team is working with the relevant provider to restore normal card processing as quickly as possible. We will share further updates as more information becomes available.
We sincerely apologize for the inconvenience and thank you for your patience and understanding.Partial outage → Identified 2d ago
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[XAF] Service Alert: Orange Cameroon Collections and Payouts Disruption
Dear Valued Merchant,
We are currently experiencing a disruption affecting Orange Cameroon, which may prevent some customers from successfully completing transactions. This may impact your ability to receive payments and process customer transactions through this channel.
Our team is engaging the service provider to restore normal operations as soon as possible. We will keep you informed as more information becomes available.
We apologize for the disruption this may cause you and appreciate your patience as we work towards a resolution.Partial outage → Identified 3d ago
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Service Alert: Multi-Currency Onboarding Unavailable
Dear Valued Merchant,
Please be informed that Multi-Currency onboarding is temporarily unavailable for new sign-ups. As a result, the Balance tab will not be accessible to new users during this period.
For merchants whose Multi-Currency onboarding was still in progress, the application status has been updated to failed to restore access to their NGN balances. These merchants will be able to retry the onboarding process once the service becomes available again.
Please note that existing Multi-Currency users will continue to have uninterrupted access to the service.
We sincerely apologize for any inconvenience this may cause and appreciate your patience and understanding as we work to restore onboarding.
Thank you for your continued trust and support.Partial outage → Investigating 2w ago
Services
Experiencing issues with 2 services
2 services have been experiencing degradation or outages for the last 12d.
-
Dashboard
Partial outage -
Payouts APIs
Account Verification, Single & Bulk Transfers, Transfer Query
Partial outage -
Flutterwave Website
Operational -
Flutterwave Sign-up
Operational -
Flutterwave API
Service powering the Flutterwave for Business Platform.
Operational -
Virtual Cards
Operational -
Settlements
Operational -
Chargebacks
Operational -
Bill Payments (Airtime)
Operational -
Bill Payments (Cable TV)
Operational -
Checkout JS
Javascript (Embed) Payment modal for accepting payments
Operational -
Collections APIs
Operational -
Virtual Account Numbers
Operational -
USSD Collections
Operational -
Merchant Stores
Operational -
Point of Sale - POS
Operational -
Agency App
Operational -
SendApp
Send By Flutterwave
Operational -
Swap
Swap by Flutterwave
Operational -
Tuition
Tuition by Flutterwave
Operational -
Bank Verification Number (BVN)
Operational -
OTP Services
Operational -
SMS service
Whatsapp & SMS Notification capabilities
Operational -
Servman
Service Management Bot
Operational -
Integration Tester
This component was created to test integration to StatusPages
Operational -
Windows Server Group
Operational
About Flutterwave status page
- Monitoring since Oct 2026
- 26 services and components tracked
- 115 incidents total
- Last updated: Nov 2, 2026
Saw an error in description or reports for Flutterwave?
Frequently asked questions
Quick answers for payment teams and merchants investigating an incident. Firemap explains the evidence; it does not diagnose your merchant account.
No, but Flutterwave reports degraded performance: its services work, but some are slower or return more errors than usual. Open incident: [KES] Service Alert: Temporary Interruption in Payouts. It started today at 06:32 UTC. Firemap last read the status page today at 18:17 UTC.
They are the four status levels Firemap uses for Flutterwave, the same scale most status pages use. Operational means everything works normally. Degraded means the services work, but some are slower or return more errors than usual. Partial outage means some services, regions or payment methods are unavailable, while the rest still work. Major outage means a key service is unavailable for most customers. When Flutterwave publishes it, each official incident also shows its stage: Investigating, Identified, Monitoring or Resolved. In the status history, each day shows its incidents by level, and a purple strip marks days with community reports.
Not on its own. Firemap shows what Flutterwave publishes about its platform, not the state of your account. An incident may affect only some regions, payment methods or integrations. Check your own transaction logs and decline codes, and contact Flutterwave support with specific transaction IDs if you see failures.
From the official Flutterwave status page, once Firemap has connected it. Firemap then reads the page automatically every few minutes and records each status change and incident Flutterwave publishes there. Community reports come from PayAtlas users and appear in their own block; they do not change the official status.
They come from different sources. Official incidents are what Flutterwave has confirmed, and providers often post one only after the first failures. Community reports come from users and can show a problem earlier, but it may be local: one bank, one country or one integration. Treat reports without an official incident as an early signal, not a confirmed outage.
Start with your own data: error rates, decline codes and response times by payment method, card scheme and country. Compare them with the scope of the incident on the status page. Make sure the backup provider supports the same methods and currencies, move a small share of traffic first, and switch back once the incident is resolved and your metrics recover.
It shows how old the data is instead of guessing. When Firemap has a status for Flutterwave, the top of this page shows when Firemap last read the official status page, for example “Updated 2h ago”. If a check fails, the page keeps the last status Firemap read, with its time. If there has been no reading for 7 days, or Firemap has no working status page for Flutterwave, the page shows “Status page not connected” instead of a status. The status history counts incidents, so a day without incidents stays green even if the page could not be read that day.
Firemap tracks the official status pages of payment providers listed on PayAtlas. It checks each page automatically and stores every incident with its start time and, once resolved, its end time. When Firemap has data for Flutterwave, this page shows 30 days of status history, every official incident that is still open and the resolved incidents that started in the last 30 days. Community reports from the last 30 days are shown for every provider.
Firemap can confirm only what Flutterwave has published on its status page: the current status, incidents with their start time and, once resolved, end time, and how long the page has been tracked. It cannot confirm the impact on a specific merchant, transaction or region unless Flutterwave says so, and it cannot see problems the provider has not reported.
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