D24 is operational.
4 incidents reported in the last 24 hours.
Updated just now
D24 status history
- Operational
- Degraded
- Partial outage
- Major outage
- Community report
-
Oct 4
- Degraded
- 2
- Partial outage
- 0
- Major outage
- 0
- Community signals
- 0
-
- Degraded
- 0
- Partial outage
- 0
- Major outage
- 0
- Community signals
- 0
-
- Degraded
- 3
- Partial outage
- 0
- Major outage
- 0
- Community signals
- 0
-
- Degraded
- 3
- Partial outage
- 0
- Major outage
- 0
- Community signals
- 0
-
- Degraded
- 2
- Partial outage
- 0
- Major outage
- 0
- Community signals
- 0
-
- Degraded
- 0
- Partial outage
- 0
- Major outage
- 0
- Community signals
- 0
-
- Degraded
- 1
- Partial outage
- 0
- Major outage
- 0
- Community signals
- 0
-
Oct 11
- Degraded
- 3
- Partial outage
- 0
- Major outage
- 0
- Community signals
- 0
-
- Degraded
- 1
- Partial outage
- 0
- Major outage
- 0
- Community signals
- 0
-
- Degraded
- 0
- Partial outage
- 0
- Major outage
- 0
- Community signals
- 0
-
- Degraded
- 1
- Partial outage
- 0
- Major outage
- 0
- Community signals
- 0
-
- Degraded
- 0
- Partial outage
- 0
- Major outage
- 0
- Community signals
- 0
-
- Degraded
- 1
- Partial outage
- 0
- Major outage
- 0
- Community signals
- 0
-
- Degraded
- 3
- Partial outage
- 0
- Major outage
- 0
- Community signals
- 0
-
- Degraded
- 2
- Partial outage
- 0
- Major outage
- 0
- Community signals
- 0
-
Oct 19
- Degraded
- 10
- Partial outage
- 0
- Major outage
- 0
- Community signals
- 0
-
- Degraded
- 10
- Partial outage
- 0
- Major outage
- 0
- Community signals
- 0
-
- Degraded
- 19
- Partial outage
- 0
- Major outage
- 0
- Community signals
- 0
-
- Degraded
- 10
- Partial outage
- 0
- Major outage
- 0
- Community signals
- 0
-
- Degraded
- 9
- Partial outage
- 0
- Major outage
- 0
- Community signals
- 0
-
- Degraded
- 3
- Partial outage
- 0
- Major outage
- 0
- Community signals
- 0
-
- Degraded
- 12
- Partial outage
- 0
- Major outage
- 0
- Community signals
- 0
-
Oct 26
- Degraded
- 13
- Partial outage
- 0
- Major outage
- 0
- Community signals
- 0
-
- Degraded
- 10
- Partial outage
- 0
- Major outage
- 0
- Community signals
- 0
-
- Degraded
- 13
- Partial outage
- 0
- Major outage
- 0
- Community signals
- 0
-
- Degraded
- 7
- Partial outage
- 0
- Major outage
- 0
- Community signals
- 0
-
- Degraded
- 8
- Partial outage
- 0
- Major outage
- 0
- Community signals
- 0
-
- Degraded
- 4
- Partial outage
- 0
- Major outage
- 0
- Community signals
- 0
-
- Degraded
- 4
- Partial outage
- 0
- Major outage
- 0
- Community signals
- 0
-
Nov 2
- Degraded
- 4
- Partial outage
- 0
- Major outage
- 0
- Community signals
- 0
Community reports
No community reports yet
No users have reported issues with this provider yet.
Official incidents
in the last 30 days
-
Colombia - Nequi - Decrease in Conversion Rates
We would like to inform you that Nequi is currently experiencing service disruptions, leading to a degraded conversion rate for this method. All D24 services are fully functional, and we will be closely monitoring this situation and providing updates as soon as any news becomes available.
We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
This incident has been resolved.Degraded → Resolved 2h ago
-
Brazil - Banco Inter - Home Banking Issues
We would like to inform you that we have identified a decrease in the conversion rates of Banco Inter payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
We want to inform you that Banco Inter has been presenting once again issues on their side affecting Pix transactions.
We will continue monitoring and update you as soon as any news becomes available.
We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
This incident has been resolved.Degraded → Resolved 7h ago
-
Brazil - Banco do Brasil - Home Banking Issues
We would like to inform you that we have identified a decrease in the conversion rates of Banco do Brasil payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
This incident has been resolved.Degraded → Resolved 9h ago
-
Brazil - Caixa - Home Banking Issues
We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
This incident has been resolved.Degraded → Resolved 17h ago
Services
No currently affected D24 services
-
Cashin APIs
Operational -
Cashout APIs
Operational -
Merchants Portal
Operational -
Argentina - BBVA
Operational -
Argentina - Galicia
Operational -
Brazil - Banco do Brasil
Operational -
Brazil - Banco Inter
Operational -
Brazil - Banco Original
Operational -
Brazil - Banrisul
Operational -
Brazil - Boleto
Operational -
Brazil - Bradesco
Operational -
Brazil - Caixa
Operational -
Brazil - C6 Bank
Operational -
Brazil - Itaú
Operational -
Brazil - Mercado Pago
Operational -
Brazil - Nubank
Operational -
Brazil - PagSeguro
Operational -
Brazil - PicPay
Operational -
Brazil - Pix
Operational -
Brazil - Santander
Operational -
Bolivia - Pago Facil
Operational -
Chile - Bank Transfer
Operational -
Chile - BCI
Operational -
Chile - Banco Estado
Operational -
Chile - Banco Falabella
Operational -
Chile - Banco Santander
Operational -
Chile - Itaú
Operational -
Chile - MercadoPago
Operational -
Chile - Webpay
Operational -
Chile - Banco de Chile
Operational -
Chile - Scotiabank
Operational -
Colombia - Nequi
Operational -
Colombia - Baloto
Operational -
Colombia - Bancolombia
Operational -
Colombia - Efecty
Operational -
Colombia - Mastercard
Operational -
Colombia - PSE
Operational -
Colombia - Bre-B
Operational -
Colombia - Visa
Operational -
Ecuador - Activa WesternUnion
Operational -
Ecuador - Banco Pichincha
Operational -
Ecuador - Facilito
Operational -
Ecuador - Farmacias911
Operational -
Ecuador - Mastercard
Operational -
Ecuador - Pago Ágil
Operational -
Ecuador - Pichincha MiVecino
Operational -
Ecuador - ServiPagos
Operational -
Ecuador - Tia
Operational -
Ecuador - Visa
Operational -
Ecuador - Western Union
Operational -
India - GooglePay
Operational -
India - NetBanking
Operational -
India - PhonePe
Operational -
India - UPI
Operational -
Kenya - M-Pesa
Operational -
Mexico - BBVA Bancomer
Operational -
Mexico - CoDi
Operational -
Mexico - Mastercard
Operational -
Mexico - OXXO
Operational -
Mexico - Spei
Operational -
Mexico - Bancoppel
Operational -
Mexico - Azteca
Operational -
Mexico - NuBank
Operational -
Mexico - Mercado Pago
Operational -
Mexico - Banamex
Operational -
Mexico - Santander
Operational -
Mexico - Todito Cash
Operational -
Mexico - Banorte
Operational -
Mexico - Visa
Operational -
Panama - Mastercard
Operational -
Panama - Visa
Operational -
Paraguay - Mastercard
Operational -
Paraguay - Visa
Operational -
Peru - BCP
Operational -
Peru - Mastercard
Operational -
Peru - PagoEfectivo
Operational -
Peru - Visa
Operational -
Peru - Tupay
Operational -
Peru - BBVA
Operational -
Peru - ScotiaBank
Operational -
Peru - Interbank
Operational -
Peru - Yape
Operational -
Brazil - Open Finance
Operational -
Colombia - Davivienda
Operational -
Open Finance
Operational -
Nubank
Operational -
Caixa
Operational -
Bradesco
Operational -
Santander
Operational -
Itaú
Operational -
PicPay
Operational -
Banco Inter
Operational -
Banco do Brasil
Operational -
C6 Bank
Operational -
Mercado Pago
Operational -
PagBank
Operational -
Brazil
Operational -
Brazil - Banco do Brasil
Operational -
Brazil - Banco Inter
Operational -
Brazil - Bradesco
Operational -
Brazil - C6 Bank
Operational -
Brazil - Caixa
Operational -
Brazil - Itaú
Operational -
Brazil - Mercado Pago
Operational -
Brazil - Nubank
Operational -
Brazil - PagSeguro
Operational -
Brazil - PicPay
Operational -
Brazil - Santander
Operational -
Chile
Operational -
Colombia
Operational -
India
Operational -
Mexico
Operational -
Panama
Operational -
Peru
Operational -
Ecuador
Operational -
AWS cloudfront
Operational -
AWS ec2-sa-east-1
Operational -
AWS ec2-us-east-1
Operational -
AWS health
Operational -
AWS rds-us-east-1
Operational -
AWS route53
Operational -
Ticketing System
Operational
About D24 status page
- Monitoring since Oct 2026
- 122 services and components tracked
- 211 incidents total
- Last updated: Nov 2, 2026
Saw an error in description or reports for D24?
Frequently asked questions
Quick answers for payment teams and merchants investigating an incident. Firemap explains the evidence; it does not diagnose your merchant account.
No. D24 reports normal operation on its official status page. Firemap last read the status page today at 18:17 UTC.
They are the four status levels Firemap uses for D24, the same scale most status pages use. Operational means everything works normally. Degraded means the services work, but some are slower or return more errors than usual. Partial outage means some services, regions or payment methods are unavailable, while the rest still work. Major outage means a key service is unavailable for most customers. When D24 publishes it, each official incident also shows its stage: Investigating, Identified, Monitoring or Resolved. In the status history, each day shows its incidents by level, and a purple strip marks days with community reports.
Not on its own. Firemap shows what D24 publishes about its platform, not the state of your account. An incident may affect only some regions, payment methods or integrations. Check your own transaction logs and decline codes, and contact D24 support with specific transaction IDs if you see failures.
From the official D24 status page, once Firemap has connected it. Firemap then reads the page automatically every few minutes and records each status change and incident D24 publishes there. Community reports come from PayAtlas users and appear in their own block; they do not change the official status.
They come from different sources. Official incidents are what D24 has confirmed, and providers often post one only after the first failures. Community reports come from users and can show a problem earlier, but it may be local: one bank, one country or one integration. Treat reports without an official incident as an early signal, not a confirmed outage.
Start with your own data: error rates, decline codes and response times by payment method, card scheme and country. Compare them with the scope of the incident on the status page. Make sure the backup provider supports the same methods and currencies, move a small share of traffic first, and switch back once the incident is resolved and your metrics recover.
It shows how old the data is instead of guessing. When Firemap has a status for D24, the top of this page shows when Firemap last read the official status page, for example “Updated 2h ago”. If a check fails, the page keeps the last status Firemap read, with its time. If there has been no reading for 7 days, or Firemap has no working status page for D24, the page shows “Status page not connected” instead of a status. The status history counts incidents, so a day without incidents stays green even if the page could not be read that day.
Firemap tracks the official status pages of payment providers listed on PayAtlas. It checks each page automatically and stores every incident with its start time and, once resolved, its end time. When Firemap has data for D24, this page shows 30 days of status history, every official incident that is still open and the resolved incidents that started in the last 30 days. Community reports from the last 30 days are shown for every provider.
Firemap can confirm only what D24 has published on its status page: the current status, incidents with their start time and, once resolved, end time, and how long the page has been tracked. It cannot confirm the impact on a specific merchant, transaction or region unless D24 says so, and it cannot see problems the provider has not reported.
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