Paybis status

Updated just now

Paybis reports Minor Degradation

Brazil - SMS OTP Delivery Issue

Affected: OTP & SMS Notifications, Registration, Verification +1 more

Paybis status history

  • Down
  • Warning

Incidents

Provider incidents

Degraded 20 Oct at 08:13 UTC Resolved

Revolut Pay - Payment Issue

Dear User,

We are currently experiencing an issue with Revolut Pay payments. As a result, transactions using these payment method are temporarily unavailable.
We are actively monitoring the situation and will provide updates as soon as possible. For any transaction issues, please contact customer support.

Team Paybis
We are continuing to work on a fix for this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.

Degraded 7 Oct at 20:47 UTC Resolved

US - Withdrawal Processing Delays

Dear User,

We are currently experiencing delays in processing withdrawals for users in the United States. As a result, some withdrawal requests may take longer than usual to complete.
We are working on a fix and will provide updates as soon as possible.

Team Paybis
A fix has been implemented and we are monitoring the results.
This incident has been resolved.

Degraded 1 Oct at 10:52 UTC Resolved

Safari – Payment Issues

Dear User,
We are currently experiencing an issue that may affect payments for users on Safari. We are working on a fix and will provide updates as soon as possible.
For any transaction issues, please contact customer support.

Team Paybis
This incident has been resolved.

Degraded 30 Sep at 06:28 UTC Resolved

Your use of Paybis may be affected

Your use of Paybis may be affected
We are investigating an issue which may affect your use of Paybis.
Thank you for your patience while we resolve this issue.
Please keep checking this page for updates if you experience any reduction in your Paybis service.

Team Paybis
A fix has been implemented and we are monitoring the results.
We are continuing to monitor for any further issues.
This incident has been resolved.

Degraded 27 Sep at 21:17 UTC

Brazil - SMS OTP Delivery Issue

Dear User,
We are currently experiencing an issue with SMS delivery for users in Brazil. As a result, some users with a Brazilian phone number are unable to receive verification codes for wallet withdrawals and account registration.
We are working on a fix and will provide updates as soon as possible.

Degraded 27 Sep at 15:45 UTC Resolved

Email OTP Delays

Dear User,
Some users may experience delays receiving email OTP verification codes.
If affected, please retry after a few minutes or contact our support team for assistance.
We are monitoring the situation and will provide updates.
This incident has been resolved.

Degraded 25 Sep at 00:20 UTC Resolved

Your use of Paybis may be affected

Your use of Paybis may be affected
We are investigating an issue which may affect your use of Paybis.
Thank you for your patience while we resolve this issue.
Please keep checking this page for updates if you experience any reduction in your Paybis service.

Team Paybis
This incident has been resolved.

Community reports

No community reports yet

No users have reported issues with this provider yet.

About Paybis status page

  • Monitoring since Oct 2026
  • 43 services and components tracked
  • 52 incidents total
  • Last updated: Oct 22, 2026

Frequently asked questions

Quick answers for payment teams and merchants investigating an incident. Firemap explains the evidence; it does not diagnose your merchant account.

Is Paybis down right now?

Paybis currently reports degraded service, which is narrower than a full outage. Open incident: Brazil - SMS OTP Delivery Issue. It started on 27 Sep at 21:17 UTC. PayAtlas last checked the status page today at 20:48 UTC.

What do Operational, Degraded, Outage and Resolved mean?

They are the states Paybis publishes on its official status page. Operational means the service works normally. Degraded means part of it is slower or failing for some customers, regions or payment methods, while the rest still works. Outage means a major disruption: a service, or a key part of it, is unavailable. Resolved marks an incident Paybis has closed; the time it was resolved shows when you hover it.

Does this confirm that my merchant account or customers are affected?

Not on its own. Firemap shows what Paybis publishes about its platform, not the state of your account. An incident may affect only some regions, payment methods or integrations. Check your own transaction logs and decline codes, and contact Paybis support with specific transaction IDs if you see failures.

Where does Firemap get this status information?

From official status pages only. Firemap reads each page it tracks automatically every few minutes and records every status change and incident the provider publishes there. Nothing about Paybis is added or edited by hand.

Why can official and community signals disagree?

They come from different sources. The official status is what Paybis has confirmed, and providers often post an incident only after the first failures. Community reports come from users and can show a problem earlier, but it may be local: one bank, one country or one integration. Treat reports without an official incident as an early signal, not a confirmed outage.

What should I check before changing payment routing?

Start with your own data: error rates, decline codes and response times by payment method, card scheme and country. Compare them with the scope of the incident on the status page. Make sure the backup provider supports the same methods and currencies, move a small share of traffic first, and switch back once the incident is resolved and your metrics recover.

What is Firemap’s coverage and method?

Firemap tracks the official status pages of payment providers listed on PayAtlas. Each page is checked automatically, and every incident is stored with its start time and, once resolved, its end time. When Firemap has data for Paybis, this page shows up to 90 days of status history and incidents from the last 30 days.

What can Firemap confirm, and what can’t it?

Firemap can confirm only what Paybis has published on its status page: the current status, incidents with their start time and, once resolved, end time, and how long the page has been tracked. It cannot confirm the impact on a specific merchant, transaction or region unless Paybis says so, and it cannot see problems the provider has not reported.

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