Optomany is operational.
1 incident reported in the last 24 hours.
Updated just now
Optomany status history
- Operational
- Degraded
- Partial outage
- Major outage
- Community report
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Sep 24
- Degraded
- 0
- Partial outage
- 0
- Major outage
- 0
- Community signals
- 0
-
- Degraded
- 0
- Partial outage
- 0
- Major outage
- 0
- Community signals
- 0
-
- Degraded
- 0
- Partial outage
- 0
- Major outage
- 0
- Community signals
- 0
-
- Degraded
- 0
- Partial outage
- 0
- Major outage
- 0
- Community signals
- 0
-
- Degraded
- 0
- Partial outage
- 0
- Major outage
- 0
- Community signals
- 0
-
- Degraded
- 0
- Partial outage
- 0
- Major outage
- 0
- Community signals
- 0
-
- Degraded
- 1
- Partial outage
- 0
- Major outage
- 0
- Community signals
- 0
-
Oct 1
- Degraded
- 0
- Partial outage
- 0
- Major outage
- 0
- Community signals
- 0
-
- Degraded
- 0
- Partial outage
- 0
- Major outage
- 0
- Community signals
- 0
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- Degraded
- 0
- Partial outage
- 0
- Major outage
- 0
- Community signals
- 0
-
- Degraded
- 0
- Partial outage
- 0
- Major outage
- 0
- Community signals
- 0
-
- Degraded
- 0
- Partial outage
- 0
- Major outage
- 0
- Community signals
- 0
-
- Degraded
- 0
- Partial outage
- 0
- Major outage
- 0
- Community signals
- 0
-
- Degraded
- 0
- Partial outage
- 0
- Major outage
- 0
- Community signals
- 0
-
- Degraded
- 0
- Partial outage
- 0
- Major outage
- 0
- Community signals
- 0
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Oct 9
- Degraded
- 0
- Partial outage
- 0
- Major outage
- 0
- Community signals
- 0
-
- Degraded
- 0
- Partial outage
- 0
- Major outage
- 0
- Community signals
- 0
-
- Degraded
- 0
- Partial outage
- 0
- Major outage
- 0
- Community signals
- 0
-
- Degraded
- 0
- Partial outage
- 0
- Major outage
- 0
- Community signals
- 0
-
- Degraded
- 0
- Partial outage
- 0
- Major outage
- 0
- Community signals
- 0
-
- Degraded
- 1
- Partial outage
- 0
- Major outage
- 0
- Community signals
- 0
-
- Degraded
- 0
- Partial outage
- 0
- Major outage
- 0
- Community signals
- 0
-
Oct 16
- Degraded
- 0
- Partial outage
- 0
- Major outage
- 0
- Community signals
- 0
-
- Degraded
- 0
- Partial outage
- 0
- Major outage
- 0
- Community signals
- 0
-
- Degraded
- 0
- Partial outage
- 0
- Major outage
- 0
- Community signals
- 0
-
- Degraded
- 0
- Partial outage
- 0
- Major outage
- 0
- Community signals
- 0
-
- Degraded
- 0
- Partial outage
- 0
- Major outage
- 0
- Community signals
- 0
-
- Degraded
- 0
- Partial outage
- 0
- Major outage
- 0
- Community signals
- 0
-
- Degraded
- 0
- Partial outage
- 0
- Major outage
- 0
- Community signals
- 0
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Oct 23
- Degraded
- 1
- Partial outage
- 0
- Major outage
- 0
- Community signals
- 0
Community reports
No community reports yet
No users have reported issues with this provider yet.
Official incidents
in the last 30 days
-
Authorisation issues
We are aware of an issue affecting a very small percentage of authorisations and are actively investigating.
We have carried out remediation works which have resolved the issue. Our teams will continue to monitor the situation for any further issues.
The incident has been resolved with no further issues identified.Degraded → Resolved 10h ago
-
SIM Provider Issues
We are currently investigating connectivity issue with one of our SIM providers
We are continuing to investigate this issue.
Update from our provider
The issue is being investigated both by our Networking team and the Data Centre networking team.
SIMs are being sent commands to switch to alternate IMSIs where possible.
Update from our provider
Data services have been restored for most customers. We are continuing to monitor.
Update from our provider
Data services have been restored for most customers. We are continuing to monitor.
This incident has been resolved.Resolved 1w ago
-
Authorisation issues - GlobalPay
We are aware of potential issues with authorisations and are actively investigating.
After further monitoring there has been no further impact to GlobalPay authorisations as of 0914Degraded → Resolved 1w ago
-
Service Incident - Axept Connect Cloud Merchant Service
There was a service incident with Axept Connect Cloud Merchant Service between 13:15 and 14:00
Resolved 2w ago
Services
No currently affected Optomany services
-
LIVE - Authorisations
Authorisation status
Operational -
LIVE - Submissions
Status of settlement submissions to acquirers
Operational -
LIVE - OCC
Production OCC Status
Operational -
LIVE - Core Infrastructure
The core infrastructure, including datacentres and networks.
Operational -
LIVE - Terminals
Operational -
PreProduction and Test
Operational -
AIBMS
Status of AIBMS acquiring
Operational -
American Express
Status of Amex acquiring
Operational -
Barclaycard
Status of Barclaycard acquiring
Operational -
Clearhaus
Status of Clearhaus acquiring
Operational -
DNA
Acquiring status for DNA Payments
Operational -
Elavon
Status of Elavon acquiring
Operational -
FDMS
Status of FDMS acquiring
Operational -
FIS (WorldPay)
Status of FIS (WorldPay) acquiring
Operational -
Lloyds Cardnet
Status of Lloyds Cardnet acquiring
Operational -
Park Card Services/Flexecash
Status of Park Card Services/Flexecash acquiring
Operational -
UnionPay
Operational -
Global Payments
Operational -
PayCore
Operational -
Valitor
Operational -
3D Secure Services
External 3D Secure Services
Operational -
Mobile Data Provider
Operational
About Optomany status page
- Monitoring since Oct 2026
- 22 services and components tracked
- 54 incidents total
- Last updated: Oct 23, 2026
Saw an error in description or reports for Optomany?
Frequently asked questions
Quick answers for payment teams and merchants investigating an incident. Firemap explains the evidence; it does not diagnose your merchant account.
No. Optomany reports normal operation on its official status page. Firemap last read the status page today at 22:54 UTC.
They are the four status levels Firemap uses for Optomany, the same scale most status pages use. Operational means everything works normally. Degraded means the services work, but some are slower or return more errors than usual. Partial outage means some services, regions or payment methods are unavailable, while the rest still work. Major outage means a key service is unavailable for most customers. When Optomany publishes it, each official incident also shows its stage: Investigating, Identified, Monitoring or Resolved. In the status history, each day shows its incidents by level, and a purple strip marks days with community reports.
Not on its own. Firemap shows what Optomany publishes about its platform, not the state of your account. An incident may affect only some regions, payment methods or integrations. Check your own transaction logs and decline codes, and contact Optomany support with specific transaction IDs if you see failures.
From the official Optomany status page, once Firemap has connected it. Firemap then reads the page automatically every few minutes and records each status change and incident Optomany publishes there. Community reports come from PayAtlas users and appear in their own block; they do not change the official status.
They come from different sources. Official incidents are what Optomany has confirmed, and providers often post one only after the first failures. Community reports come from users and can show a problem earlier, but it may be local: one bank, one country or one integration. Treat reports without an official incident as an early signal, not a confirmed outage.
Start with your own data: error rates, decline codes and response times by payment method, card scheme and country. Compare them with the scope of the incident on the status page. Make sure the backup provider supports the same methods and currencies, move a small share of traffic first, and switch back once the incident is resolved and your metrics recover.
It shows how old the data is instead of guessing. When Firemap has a status for Optomany, the top of this page shows when Firemap last read the official status page, for example “Updated 2h ago”. If a check fails, the page keeps the last status Firemap read, with its time. If there has been no reading for 7 days, or Firemap has no working status page for Optomany, the page shows “Status page not connected” instead of a status. The status history counts incidents, so a day without incidents stays green even if the page could not be read that day.
Firemap tracks the official status pages of payment providers listed on PayAtlas. It checks each page automatically and stores every incident with its start time and, once resolved, its end time. When Firemap has data for Optomany, this page shows 30 days of status history, every official incident that is still open and the resolved incidents that started in the last 30 days. Community reports from the last 30 days are shown for every provider.
Firemap can confirm only what Optomany has published on its status page: the current status, incidents with their start time and, once resolved, end time, and how long the page has been tracked. It cannot confirm the impact on a specific merchant, transaction or region unless Optomany says so, and it cannot see problems the provider has not reported.
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