Optomany status

optomany.com United Kingdom

Optomany is operational.

1 incident reported in the last 24 hours.

Updated just now

Optomany status history

  • Operational
  • Degraded
  • Partial outage
  • Major outage
  • Community report
  1. Degraded
    0
    Partial outage
    0
    Major outage
    0
    Community signals
    0
  2. Degraded
    0
    Partial outage
    0
    Major outage
    0
    Community signals
    0
  3. Degraded
    0
    Partial outage
    0
    Major outage
    0
    Community signals
    0
  4. Degraded
    0
    Partial outage
    0
    Major outage
    0
    Community signals
    0
  5. Degraded
    0
    Partial outage
    0
    Major outage
    0
    Community signals
    0
  6. Degraded
    0
    Partial outage
    0
    Major outage
    0
    Community signals
    0
  7. Degraded
    1
    Partial outage
    0
    Major outage
    0
    Community signals
    0
  8. Degraded
    0
    Partial outage
    0
    Major outage
    0
    Community signals
    0
  9. Degraded
    0
    Partial outage
    0
    Major outage
    0
    Community signals
    0
  10. Degraded
    0
    Partial outage
    0
    Major outage
    0
    Community signals
    0
  11. Degraded
    0
    Partial outage
    0
    Major outage
    0
    Community signals
    0
  12. Degraded
    0
    Partial outage
    0
    Major outage
    0
    Community signals
    0
  13. Degraded
    0
    Partial outage
    0
    Major outage
    0
    Community signals
    0
  14. Degraded
    0
    Partial outage
    0
    Major outage
    0
    Community signals
    0
  15. Degraded
    0
    Partial outage
    0
    Major outage
    0
    Community signals
    0
  16. Degraded
    0
    Partial outage
    0
    Major outage
    0
    Community signals
    0
  17. Degraded
    0
    Partial outage
    0
    Major outage
    0
    Community signals
    0
  18. Degraded
    0
    Partial outage
    0
    Major outage
    0
    Community signals
    0
  19. Degraded
    0
    Partial outage
    0
    Major outage
    0
    Community signals
    0
  20. Degraded
    0
    Partial outage
    0
    Major outage
    0
    Community signals
    0
  21. Degraded
    1
    Partial outage
    0
    Major outage
    0
    Community signals
    0
  22. Degraded
    0
    Partial outage
    0
    Major outage
    0
    Community signals
    0
  23. Degraded
    0
    Partial outage
    0
    Major outage
    0
    Community signals
    0
  24. Degraded
    0
    Partial outage
    0
    Major outage
    0
    Community signals
    0
  25. Degraded
    0
    Partial outage
    0
    Major outage
    0
    Community signals
    0
  26. Degraded
    0
    Partial outage
    0
    Major outage
    0
    Community signals
    0
  27. Degraded
    0
    Partial outage
    0
    Major outage
    0
    Community signals
    0
  28. Degraded
    0
    Partial outage
    0
    Major outage
    0
    Community signals
    0
  29. Degraded
    0
    Partial outage
    0
    Major outage
    0
    Community signals
    0
  30. Degraded
    1
    Partial outage
    0
    Major outage
    0
    Community signals
    0

Community reports

No community reports yet

No users have reported issues with this provider yet.

Official incidents

in the last 30 days

  • Authorisation issues

    We are aware of an issue affecting a very small percentage of authorisations and are actively investigating.
    We have carried out remediation works which have resolved the issue. Our teams will continue to monitor the situation for any further issues.
    The incident has been resolved with no further issues identified.

    Degraded Resolved 9h ago

  • SIM Provider Issues

    We are currently investigating connectivity issue with one of our SIM providers
    We are continuing to investigate this issue.
    Update from our provider

    The issue is being investigated both by our Networking team and the Data Centre networking team.
    SIMs are being sent commands to switch to alternate IMSIs where possible.
    Update from our provider

    Data services have been restored for most customers. We are continuing to monitor.
    Update from our provider

    Data services have been restored for most customers. We are continuing to monitor.
    This incident has been resolved.

    Resolved 1w ago

  • Authorisation issues - GlobalPay

    We are aware of potential issues with authorisations and are actively investigating.
    After further monitoring there has been no further impact to GlobalPay authorisations as of 0914

    Degraded Resolved 1w ago

  • Service Incident - Axept Connect Cloud Merchant Service

    There was a service incident with Axept Connect Cloud Merchant Service between 13:15 and 14:00

    Resolved 2w ago

Services

No currently affected Optomany services

  • LIVE - Authorisations

    Authorisation status

    Operational
  • LIVE - Submissions

    Status of settlement submissions to acquirers

    Operational
  • LIVE - OCC

    Production OCC Status

    Operational
  • LIVE - Core Infrastructure

    The core infrastructure, including datacentres and networks.

    Operational
  • LIVE - Terminals

    Operational
  • PreProduction and Test

    Operational
  • AIBMS

    Status of AIBMS acquiring

    Operational
  • American Express

    Status of Amex acquiring

    Operational

About Optomany status page

  • Monitoring since Oct 2026
  • 22 services and components tracked
  • 54 incidents total
  • Last updated: Oct 23, 2026

Frequently asked questions

Quick answers for payment teams and merchants investigating an incident. Firemap explains the evidence; it does not diagnose your merchant account.

Is Optomany down right now?

No. Optomany reports normal operation on its official status page. Firemap last read the status page today at 21:52 UTC.

What do Operational, Degraded, Partial outage and Major outage mean?

They are the four status levels Firemap uses for Optomany, the same scale most status pages use. Operational means everything works normally. Degraded means the services work, but some are slower or return more errors than usual. Partial outage means some services, regions or payment methods are unavailable, while the rest still work. Major outage means a key service is unavailable for most customers. When Optomany publishes it, each official incident also shows its stage: Investigating, Identified, Monitoring or Resolved. In the status history, each day shows its incidents by level, and a purple strip marks days with community reports.

Does this confirm that my merchant account or customers are affected?

Not on its own. Firemap shows what Optomany publishes about its platform, not the state of your account. An incident may affect only some regions, payment methods or integrations. Check your own transaction logs and decline codes, and contact Optomany support with specific transaction IDs if you see failures.

Where does Firemap get Optomany status information?

From the official Optomany status page, once Firemap has connected it. Firemap then reads the page automatically every few minutes and records each status change and incident Optomany publishes there. Community reports come from PayAtlas users and appear in their own block; they do not change the official status.

Why can official incidents and community reports disagree?

They come from different sources. Official incidents are what Optomany has confirmed, and providers often post one only after the first failures. Community reports come from users and can show a problem earlier, but it may be local: one bank, one country or one integration. Treat reports without an official incident as an early signal, not a confirmed outage.

What should I check before changing payment routing?

Start with your own data: error rates, decline codes and response times by payment method, card scheme and country. Compare them with the scope of the incident on the status page. Make sure the backup provider supports the same methods and currencies, move a small share of traffic first, and switch back once the incident is resolved and your metrics recover.

How does Firemap handle stale or unavailable status data?

It shows how old the data is instead of guessing. When Firemap has a status for Optomany, the top of this page shows when Firemap last read the official status page, for example “Updated 2h ago”. If a check fails, the page keeps the last status Firemap read, with its time. If there has been no reading for 7 days, or Firemap has no working status page for Optomany, the page shows “Status page not connected” instead of a status. The status history counts incidents, so a day without incidents stays green even if the page could not be read that day.

What is Firemap’s coverage and method?

Firemap tracks the official status pages of payment providers listed on PayAtlas. It checks each page automatically and stores every incident with its start time and, once resolved, its end time. When Firemap has data for Optomany, this page shows 30 days of status history, every official incident that is still open and the resolved incidents that started in the last 30 days. Community reports from the last 30 days are shown for every provider.

What can Firemap confirm, and what can’t it?

Firemap can confirm only what Optomany has published on its status page: the current status, incidents with their start time and, once resolved, end time, and how long the page has been tracked. It cannot confirm the impact on a specific merchant, transaction or region unless Optomany says so, and it cannot see problems the provider has not reported.

PayAtlas Stack

Manage Your Payment Stack in One Place

Save the providers you work with and get instant access to their status, coverage, insights, comparisons, and recommended alternatives whenever you need them.

Coming soon
  • Free monitoring
  • 5 minutes setup
Company created
Your company has been added to PayAtlas.