Lightspeednl is experiencing degraded performance.
Restaurant O-Series: Accounting Integration Delays
Affected: Accounting Integrations
Updated just now
Lightspeednl status history
- Operational
- Degraded
- Partial outage
- Major outage
- Community report
-
Sep 29
- Degraded
- 0
- Major outage
- 0
- Community signals
- 0
-
- Degraded
- 0
- Partial outage
- 0
- Major outage
- 0
- Community signals
- 0
-
- Degraded
- 1
- Partial outage
- 1
- Major outage
- 0
- Community signals
- 0
-
- Degraded
- 0
- Partial outage
- 0
- Major outage
- 0
- Community signals
- 0
-
- Degraded
- 0
- Partial outage
- 0
- Major outage
- 0
- Community signals
- 0
-
- Degraded
- 0
- Partial outage
- 0
- Major outage
- 0
- Community signals
- 0
-
- Degraded
- 0
- Partial outage
- 0
- Major outage
- 0
- Community signals
- 0
-
Oct 6
- Degraded
- 0
- Partial outage
- 1
- Major outage
- 0
- Community signals
- 0
-
- Degraded
- 2
- Partial outage
- 0
- Major outage
- 0
- Community signals
- 0
-
- Degraded
- 0
- Partial outage
- 0
- Major outage
- 0
- Community signals
- 0
-
- Degraded
- 0
- Partial outage
- 1
- Major outage
- 0
- Community signals
- 0
-
- Degraded
- 0
- Partial outage
- 0
- Major outage
- 0
- Community signals
- 0
-
- Degraded
- 0
- Partial outage
- 0
- Major outage
- 0
- Community signals
- 0
-
- Degraded
- 0
- Partial outage
- 0
- Major outage
- 0
- Community signals
- 0
-
- Degraded
- 0
- Partial outage
- 0
- Major outage
- 0
- Community signals
- 0
-
Oct 14
- Degraded
- 0
- Partial outage
- 0
- Major outage
- 0
- Community signals
- 0
-
- Degraded
- 0
- Partial outage
- 0
- Major outage
- 0
- Community signals
- 0
-
- Degraded
- 1
- Partial outage
- 1
- Major outage
- 0
- Community signals
- 0
-
- Degraded
- 1
- Partial outage
- 0
- Major outage
- 0
- Community signals
- 0
-
- Degraded
- 0
- Partial outage
- 0
- Major outage
- 0
- Community signals
- 0
-
- Degraded
- 0
- Partial outage
- 0
- Major outage
- 0
- Community signals
- 0
-
- Degraded
- 0
- Partial outage
- 0
- Major outage
- 0
- Community signals
- 0
-
Oct 21
- Degraded
- 0
- Major outage
- 0
- Community signals
- 0
-
- Degraded
- 0
- Partial outage
- 0
- Major outage
- 0
- Community signals
- 0
-
- Degraded
- 1
- Partial outage
- 0
- Major outage
- 0
- Community signals
- 0
-
- Degraded
- 0
- Partial outage
- 0
- Major outage
- 0
- Community signals
- 0
-
- Degraded
- 0
- Partial outage
- 0
- Major outage
- 0
- Community signals
- 0
-
- Degraded
- 1
- Partial outage
- 0
- Major outage
- 0
- Community signals
- 0
-
- Degraded
- 0
- Partial outage
- 0
- Major outage
- 0
- Community signals
- 0
-
Oct 28
- Degraded
- 1
- Partial outage
- 0
- Major outage
- 0
- Community signals
- 0
Community reports
No community reports yet
No users have reported issues with this provider yet.
Official incidents
in the last 30 days
-
Restaurant O-Series: Accounting Integration Delays
We're aware that some venues are seeing longer-than-usual delays when syncing data with connected accounting platforms.
An unexpected spike in traffic has created a temporary queue. Your data remains fully secure, and our systems are steadily working through the backlog. We appreciate your patience while we get everything up to speed.Degraded → Monitoring 4h ago
Services
Experiencing issues with 1 service
1 service has been experiencing degradation or outages for the last 4h.
-
Accounting Integrations
Status of accounting integrations, such as Xero, MYOB, and QuickBooks Online.
Degraded -
Authentication
Are customers able to log in successfully?
Operational -
API
Operational -
Customer Management
Operational -
Gift Cards & Store Credits
Operational -
Help Centre
Operational -
Inventory
Operational -
Payments
Operational -
Products
Operational -
Product pricing
Operational -
Quotes
Operational -
Reporting
Operational -
Retail POS
Web-based point of sale screen
Operational -
Retail POS for iPadOS
Operational -
Sales History
Operational -
Service Orders
Operational -
Setup
Operational -
Stock Control
Operational -
Workflows
Operational -
Retail POS
Operational -
Retail API
Operational -
Analytics
Operational -
Integrated Payments
Our processing partner has identified the issue and fixed it. System is back to normal.
Operational -
BackOffice
Operational -
Retail POS
Operational -
Payments
Operational -
API
Operational -
Lightspeed eCom (Europe)
Operational -
Lightspeed eCom (North America & Australia)
Operational -
POS
Operational -
Back Office
Operational -
Back Office - Reporting
Operational -
API (incl. Online Orders)
Operational -
Order Anywhere
Operational -
Payments
Operational -
Lightspeed Payments
Operational -
Advanced Insights
Operational -
Inventory
Operational -
Pulse
Operational -
Reservations
Operational -
Tasks
Operational -
Tempo
Operational -
Benchmarks & Trends
Operational -
KDS
Operational -
AI Assistant
Operational -
POS
Operational -
Lightspeed Payments
Operational -
Backoffice
Operational -
API
Operational -
Manager
Operational -
POS
Operational -
API (incl. Online Orders)
Operational -
Lightspeed Payments
Operational -
POS
Status of the Lightspeed Restaurant (O-Series) POS app.
Operational -
Back Office
Status of Back Office (my.kounta.com), where you manage products, staff, sites, and settings.
Operational -
Standard Reporting
Status of the standard sales, product, and shift reports available in Back Office.
Operational -
Purchase
Status of Lightspeed Purchase for sending and receiving purchase orders.
Operational -
Produce
Status of Lightspeed Produce for recipe and production management.
Operational -
Insights
Status of Lightspeed Insights advanced reporting, including the Insights Live mobile app.
Operational -
API
Status of the Lightspeed O-Series API (apidoc.kounta.com) used by partners and custom integrations.
Operational -
Lightspeed Payments
Status of Lightspeed Payments — first-party card processing and terminal connectivity.
Operational -
Lightspeed Loyalty
Status of Lightspeed Loyalty, including customer profiles, points balances, and rewards redemption.
Operational -
Lightspeed Kiosk
Status of the Lightspeed O-Series self-serve Kiosk app
Operational -
Lightspeed Bump Screen by Bump-It
Status of the Bump-It kitchen display system integrated as Lightspeed Bump Screen.
Operational -
Ordering Integrations
Status of online ordering integrations, such as Bite, Bopple, Deliverect, Doshii and Loke.
Operational -
Payment Integrations
Status of integrated payment terminals, such as Smartpay and Tyro.
Operational -
Support (Phone/Email/Live Chat)
Status of our customer support channels. Issues here affect our response times, not your POS or Back Office
Operational -
Lightspeedhq.com.au (Website)
Status of our public marketing website. This does not affect your POS, Back Office, or any operational service.
Operational -
Tee Sheets
Operational -
Marketplace
Operational -
House Accounts
Operational -
Business Intelligence
Operational -
Mobile Apps
Operational -
Partner API
Operational -
Dashboard
Operational -
Hospitality Integration
Operational -
Retail Integration
Operational -
Phone Support
Operational -
Chat Support
Operational -
Email Support
Operational -
The Brand Platform
Operational -
The Retail / Assortment tool
Operational -
API's
Operational -
Hosted Integration Feeds
Operational -
Genesys API's
Add your description
Operational -
Interface
Operational -
Genesys Server's
Operational
About Lightspeednl status page
- Monitoring since Oct 2026
- 87 services and components tracked
- 60 incidents total
- Last updated: Oct 28, 2026
Saw an error in description or reports for Lightspeednl?
Frequently asked questions
Quick answers for payment teams and merchants investigating an incident. Firemap explains the evidence; it does not diagnose your merchant account.
No, but Lightspeednl reports degraded performance: its services work, but some are slower or return more errors than usual. Open incident: Restaurant O-Series: Accounting Integration Delays. It started today at 00:36 UTC. Firemap last read the status page today at 04:54 UTC.
They are the four status levels Firemap uses for Lightspeednl, the same scale most status pages use. Operational means everything works normally. Degraded means the services work, but some are slower or return more errors than usual. Partial outage means some services, regions or payment methods are unavailable, while the rest still work. Major outage means a key service is unavailable for most customers. When Lightspeednl publishes it, each official incident also shows its stage: Investigating, Identified, Monitoring or Resolved. In the status history, each day shows its incidents by level, and a purple strip marks days with community reports.
Not on its own. Firemap shows what Lightspeednl publishes about its platform, not the state of your account. An incident may affect only some regions, payment methods or integrations. Check your own transaction logs and decline codes, and contact Lightspeednl support with specific transaction IDs if you see failures.
From the official Lightspeednl status page, once Firemap has connected it. Firemap then reads the page automatically every few minutes and records each status change and incident Lightspeednl publishes there. Community reports come from PayAtlas users and appear in their own block; they do not change the official status.
They come from different sources. Official incidents are what Lightspeednl has confirmed, and providers often post one only after the first failures. Community reports come from users and can show a problem earlier, but it may be local: one bank, one country or one integration. Treat reports without an official incident as an early signal, not a confirmed outage.
Start with your own data: error rates, decline codes and response times by payment method, card scheme and country. Compare them with the scope of the incident on the status page. Make sure the backup provider supports the same methods and currencies, move a small share of traffic first, and switch back once the incident is resolved and your metrics recover.
It shows how old the data is instead of guessing. When Firemap has a status for Lightspeednl, the top of this page shows when Firemap last read the official status page, for example “Updated 2h ago”. If a check fails, the page keeps the last status Firemap read, with its time. If there has been no reading for 7 days, or Firemap has no working status page for Lightspeednl, the page shows “Status page not connected” instead of a status. The status history counts incidents, so a day without incidents stays green even if the page could not be read that day.
Firemap tracks the official status pages of payment providers listed on PayAtlas. It checks each page automatically and stores every incident with its start time and, once resolved, its end time. When Firemap has data for Lightspeednl, this page shows 30 days of status history, every official incident that is still open and the resolved incidents that started in the last 30 days. Community reports from the last 30 days are shown for every provider.
Firemap can confirm only what Lightspeednl has published on its status page: the current status, incidents with their start time and, once resolved, end time, and how long the page has been tracked. It cannot confirm the impact on a specific merchant, transaction or region unless Lightspeednl says so, and it cannot see problems the provider has not reported.
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