E-Comprocessing (ECP) status

e-comprocessing.com United Kingdom

E-Comprocessing (ECP) is operational.

There are no reported issues with this provider’s services in the last 24 hours.

Updated just now

E-Comprocessing (ECP) status history

  • Operational
  • Degraded
  • Partial outage
  • Major outage
  • Community report
  1. Degraded
    0
    Partial outage
    0
    Major outage
    0
    Community signals
    0
  2. Degraded
    0
    Partial outage
    0
    Major outage
    0
    Community signals
    0
  3. Degraded
    0
    Partial outage
    0
    Major outage
    0
    Community signals
    0
  4. Degraded
    0
    Partial outage
    0
    Major outage
    0
    Community signals
    0
  5. Degraded
    0
    Partial outage
    0
    Major outage
    0
    Community signals
    0
  6. Degraded
    0
    Partial outage
    0
    Major outage
    0
    Community signals
    0
  7. Degraded
    0
    Partial outage
    0
    Major outage
    0
    Community signals
    0
  8. Degraded
    0
    Partial outage
    0
    Major outage
    0
    Community signals
    0
  9. Degraded
    0
    Partial outage
    0
    Major outage
    0
    Community signals
    0
  10. Degraded
    0
    Partial outage
    0
    Major outage
    0
    Community signals
    0
  11. Degraded
    0
    Partial outage
    0
    Major outage
    0
    Community signals
    0
  12. Degraded
    0
    Partial outage
    0
    Major outage
    0
    Community signals
    0
  13. Degraded
    0
    Partial outage
    0
    Major outage
    0
    Community signals
    0
  14. Degraded
    0
    Partial outage
    0
    Major outage
    0
    Community signals
    0
  15. Degraded
    0
    Partial outage
    0
    Major outage
    0
    Community signals
    0
  16. Degraded
    0
    Partial outage
    0
    Major outage
    0
    Community signals
    0
  17. Degraded
    0
    Partial outage
    0
    Major outage
    0
    Community signals
    0
  18. Degraded
    0
    Partial outage
    0
    Major outage
    0
    Community signals
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  19. Degraded
    0
    Partial outage
    0
    Major outage
    0
    Community signals
    0
  20. Degraded
    0
    Partial outage
    0
    Major outage
    0
    Community signals
    0
  21. Degraded
    0
    Partial outage
    0
    Major outage
    0
    Community signals
    0
  22. Degraded
    0
    Partial outage
    0
    Major outage
    0
    Community signals
    0
  23. Degraded
    0
    Partial outage
    0
    Major outage
    0
    Community signals
    0
  24. Degraded
    0
    Partial outage
    0
    Major outage
    0
    Community signals
    0
  25. Degraded
    0
    Partial outage
    0
    Major outage
    0
    Community signals
    0
  26. Degraded
    0
    Partial outage
    0
    Major outage
    0
    Community signals
    0
  27. Degraded
    0
    Partial outage
    0
    Major outage
    0
    Community signals
    0
  28. Degraded
    0
    Partial outage
    0
    Major outage
    0
    Community signals
    0
  29. Degraded
    0
    Partial outage
    0
    Major outage
    0
    Community signals
    0
  30. Degraded
    0
    Partial outage
    0
    Major outage
    0
    Community signals
    0

Community reports

No community reports yet

No users have reported issues with this provider yet.

Official incidents

in the last 30 days

  • Partial Service degradation – Resolved

    We have identified an issue resulting in the partial degradation of the transaction processing performance.

    Our teams actively worked to resolve the issue.

    Incident start: 2026-10-01 22:35:48.763 UTC
    Incident resolved: 2026-10-01 23:26:18.649 UTC

    Resolved 3w ago

Services

No currently affected E-Comprocessing (ECP) services

There are no reported issues with this provider’s services in the last 24 hours.

  • e-comprocessing.com

    ECP's official website

    Operational
  • SFTP server - payment processing

    SFTP server for offline settlement and batching

    Operational
  • Omnipay Authorization Switch

    The real-time auth switch handling payment authorizations

    Operational
  • Omnipay RAM

    Omnipay RAM reporting and monitoring services

    Operational
  • Genesis - API (STAGING)

    The integration environment where PSPs/merchants can test out their client integration with our payment processing API

    Operational
  • Genesis - web payment form (STAGING)

    The integration/staging environment for the gateway's hosted web payment form

    Operational
  • Genesis - merchant console (STAGING)

    The integration/staging env for the reporting backend for merchants, ISOs, agents, PSPs, etc

    Operational
  • Genesis - admin console (STAGING)

    The integration/staging web UI controlling the whole payment platform

    Operational

About E-Comprocessing (ECP) status page

  • Monitoring since Oct 2026
  • 23 services and components tracked
  • 50 incidents total
  • Last updated: Oct 25, 2026

Frequently asked questions

Quick answers for payment teams and merchants investigating an incident. Firemap explains the evidence; it does not diagnose your merchant account.

Is E-Comprocessing (ECP) down right now?

No. E-Comprocessing (ECP) reports normal operation on its official status page. Firemap last read the status page today at 13:02 UTC.

What do Operational, Degraded, Partial outage and Major outage mean?

They are the four status levels Firemap uses for E-Comprocessing (ECP), the same scale most status pages use. Operational means everything works normally. Degraded means the services work, but some are slower or return more errors than usual. Partial outage means some services, regions or payment methods are unavailable, while the rest still work. Major outage means a key service is unavailable for most customers. When E-Comprocessing (ECP) publishes it, each official incident also shows its stage: Investigating, Identified, Monitoring or Resolved. In the status history, each day shows its incidents by level, and a purple strip marks days with community reports.

Does this confirm that my merchant account or customers are affected?

Not on its own. Firemap shows what E-Comprocessing (ECP) publishes about its platform, not the state of your account. An incident may affect only some regions, payment methods or integrations. Check your own transaction logs and decline codes, and contact E-Comprocessing (ECP) support with specific transaction IDs if you see failures.

Where does Firemap get E-Comprocessing (ECP) status information?

From the official E-Comprocessing (ECP) status page, once Firemap has connected it. Firemap then reads the page automatically every few minutes and records each status change and incident E-Comprocessing (ECP) publishes there. Community reports come from PayAtlas users and appear in their own block; they do not change the official status.

Why can official incidents and community reports disagree?

They come from different sources. Official incidents are what E-Comprocessing (ECP) has confirmed, and providers often post one only after the first failures. Community reports come from users and can show a problem earlier, but it may be local: one bank, one country or one integration. Treat reports without an official incident as an early signal, not a confirmed outage.

What should I check before changing payment routing?

Start with your own data: error rates, decline codes and response times by payment method, card scheme and country. Compare them with the scope of the incident on the status page. Make sure the backup provider supports the same methods and currencies, move a small share of traffic first, and switch back once the incident is resolved and your metrics recover.

How does Firemap handle stale or unavailable status data?

It shows how old the data is instead of guessing. When Firemap has a status for E-Comprocessing (ECP), the top of this page shows when Firemap last read the official status page, for example “Updated 2h ago”. If a check fails, the page keeps the last status Firemap read, with its time. If there has been no reading for 7 days, or Firemap has no working status page for E-Comprocessing (ECP), the page shows “Status page not connected” instead of a status. The status history counts incidents, so a day without incidents stays green even if the page could not be read that day.

What is Firemap’s coverage and method?

Firemap tracks the official status pages of payment providers listed on PayAtlas. It checks each page automatically and stores every incident with its start time and, once resolved, its end time. When Firemap has data for E-Comprocessing (ECP), this page shows 30 days of status history, every official incident that is still open and the resolved incidents that started in the last 30 days. Community reports from the last 30 days are shown for every provider.

What can Firemap confirm, and what can’t it?

Firemap can confirm only what E-Comprocessing (ECP) has published on its status page: the current status, incidents with their start time and, once resolved, end time, and how long the page has been tracked. It cannot confirm the impact on a specific merchant, transaction or region unless E-Comprocessing (ECP) says so, and it cannot see problems the provider has not reported.

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