Performance degradation affecting Malawi Airtel services
We have identified instability in Malawi Airtel services. We have escalated this to the MMO for resolution.
Pawapay status
Pawapay status history
- Down
- Warning
Incidents
Provider incidents
Performance degradation affecting Mali Orange services
We are experiencing an outage of the Mali Orange services. We are investigating the issue.
We are seeing improvements in success rates and will continue monitoring the incident.
The incident has been resolved. We apologise for the inconvenience.
Performance degradation affecting South Sudan MTN services
We are experiencing an outage of the South Sudan MTN services. We are investigating the issue.
A fix has been deployed by South Sudan MTN. We are seeing improvements in success rates and will continue monitoring the incident.
The incident has been resolved. We apologise for the inconvenience.
Performance degradation affecting Mozambique Vodacom services
We are experiencing an outage of the Mozambique Vodacom services. We are investigating the issue.
Performance degradation affecting Zambia Zamtel NFS services
We have identified instability in Zambia Zamtel NFS services. We have escalated this to the MNO for resolution.
We are seeing improvements in success rates and will continue monitoring the incident.
The incident has been resolved. We apologise for the inconvenience.
Performance degradation affecting Cameroon Orange services
We have identified instability in Cameroon Orange services. We have escalated this to the MMO for resolution.
We are seeing improvements in success rates and will continue monitoring the incident.
The incident has been resolved. We apologise for the inconvenience.
Performance degradation affecting Kenya M-Pesa services
We are experiencing degraded performance in the Kenya M-Pesa services. We are investigating the issue.
We are seeing improvements in success rates and will continue monitoring the incident.
The incident has been resolved. We apologise for the inconvenience.
Performance degradation affecting Mali Orange services
We are experiencing an outage of the Mali Orange services. We are investigating the issue.
We are seeing improvements in success rates and will continue monitoring the incident.
The incident has been resolved. We apologise for the inconvenience.
Performance degradation affecting Mozambique Movitel services
We are experiencing an outage of the Mozambique Movitel services. We are investigating the issue.
We are seeing improvements in success rates and will continue monitoring the incident.
The incident has been resolved. We apologise for the inconvenience.
Performance degradation affecting Cameroon Orange services
We have identified instability in Cameroon Orange services. We have escalated this to the MMO for resolution.
We are seeing improvements in success rates and will continue monitoring the incident.
The incident has been resolved. We apologise for the inconvenience.
Performance degradation affecting Cameroon Orange services
We are experiencing an outage of the Cameroon Orange services. We are investigating the issue.
We are seeing improvements in success rates and will continue monitoring the incident.
The incident has been resolved. We apologise for the inconvenience.
Performance degradation affecting Zambia Zamtel services
We have identified instability in Zambia Zamtel services. We have escalated this to the MNO for resolution.
We are seeing improvements in success rates and will continue monitoring the incident.
The incident has been resolved. We apologise for the inconvenience.
Performance degradation affecting Cameroon Orange services
We have identified instability in Cameroon Orange services. We have escalated this to the MMO for resolution.
We are seeing improvements in success rates and will continue monitoring the incident.
The incident has been resolved.
Performance degradation affecting Liberia Orange services
We are experiencing an outage of the Liberia Orange services. We are investigating the issue.
We are seeing improvements in success rates and will continue monitoring the incident.
The incident has been resolved.
Performance degradation affecting Benin Moov services
We have identified instability in Benin Moov services. We have escalated this to the MMO for resolution.
We are seeing improvements in success rates and will continue monitoring the incident.
The incident has been resolved. We apologise for the inconvenience.
Performance degradation affecting Liberia MTN services
We are experiencing an outage of the Liberia MTN services. We are investigating the issue.
We are seeing improvements in success rates and will continue monitoring the incident.
The incident has been resolved. We apologise for the inconvenience.
Performance degradation affecting Malawi Airtel services
We are experiencing an outage of the Malawi Airtel services. We are investigating the issue.
A fix has been deployed by Malawi Airtel. We are seeing improvements in success rates and will continue monitoring the incident.
The incident has been resolved. We apologise for the inconvenience.
Performance degradation affecting Nigeria MTN services
We are experiencing an outage of the Nigeria MTN services. We are investigating the issue.
We are seeing improvements in success rates and will continue monitoring the incident.
The incident has been resolved. We apologise for the inconvenience.
Performance degradation affecting Ghana Telecel services
We are experiencing an outage of the Ghana Telecel services. We are investigating the issue.
This is a quick update to inform you that we are still experiencing an outage in our Telecel deposit and payout gateways, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
We are seeing improvements in success rates and will continue monitoring the incident.
The incident has been resolved. We apologise for the inconvenience.
Performance degradation affecting Sierra Leone Orange services
We are experiencing an outage of the Sierra Leone Orange services. We are investigating the issue.
This is a quick update to inform you that we are still experiencing an outage in our Orange Sierra Leone deposit and payout gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
We are seeing improvements in success rates and will continue monitoring the incident.
The incident has been resolved.
Community reports
No community reports yet
No users have reported issues with this provider yet.
About Pawapay status page
- Monitoring since Oct 2026
- 67 services and components tracked
- 237 incidents total
- Last updated: Oct 23, 2026
Saw an error in description or reports for Pawapay?
Frequently asked questions
Quick answers for payment teams and merchants investigating an incident. Firemap explains the evidence; it does not diagnose your merchant account.
Is Pawapay down right now?
Pawapay currently reports degraded service, which is narrower than a full outage. Open incident: Performance degradation affecting Malawi Airtel services. It started today at 02:22 UTC. PayAtlas last checked the status page today at 02:39 UTC.
What do Operational, Degraded, Outage and Resolved mean?
They are the states Pawapay publishes on its official status page. Operational means the service works normally. Degraded means part of it is slower or failing for some customers, regions or payment methods, while the rest still works. Outage means a major disruption: a service, or a key part of it, is unavailable. Resolved marks an incident Pawapay has closed; the time it was resolved shows when you hover it.
Does this confirm that my merchant account or customers are affected?
Not on its own. Firemap shows what Pawapay publishes about its platform, not the state of your account. An incident may affect only some regions, payment methods or integrations. Check your own transaction logs and decline codes, and contact Pawapay support with specific transaction IDs if you see failures.
Where does Firemap get this status information?
From official status pages only. Firemap reads each page it tracks automatically every few minutes and records every status change and incident the provider publishes there. Nothing about Pawapay is added or edited by hand.
Why can official and community signals disagree?
They come from different sources. The official status is what Pawapay has confirmed, and providers often post an incident only after the first failures. Community reports come from users and can show a problem earlier, but it may be local: one bank, one country or one integration. Treat reports without an official incident as an early signal, not a confirmed outage.
What should I check before changing payment routing?
Start with your own data: error rates, decline codes and response times by payment method, card scheme and country. Compare them with the scope of the incident on the status page. Make sure the backup provider supports the same methods and currencies, move a small share of traffic first, and switch back once the incident is resolved and your metrics recover.
What is Firemap’s coverage and method?
Firemap tracks the official status pages of payment providers listed on PayAtlas. Each page is checked automatically, and every incident is stored with its start time and, once resolved, its end time. When Firemap has data for Pawapay, this page shows up to 90 days of status history and incidents from the last 30 days.
What can Firemap confirm, and what can’t it?
Firemap can confirm only what Pawapay has published on its status page: the current status, incidents with their start time and, once resolved, end time, and how long the page has been tracked. It cannot confirm the impact on a specific merchant, transaction or region unless Pawapay says so, and it cannot see problems the provider has not reported.
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